How to Safely Manage Change in a CI/CD WorldChange management exists because it ensures the attention of many eyes and that much care is taken before modifying… Matthew HelmkeTechnical Writer
After the Retrospective: Dyn DDoSWhat happens when the DNS service we use is suddenly unavailable? Users of Dyn found out when the company was attacked… Matthew HelmkeTechnical Writer
Updating the Industry's Reliability PracticesCompanies will continue to struggle to implement good reliability practices if the only opportunity to improve are… Matthew HelmkeTechnical Writer
Ensuring Runbooks are Up-to-DateIdeas for How to Maintain and Validate Existing Runbooks One thing that all technical documentation for software that is… Matthew HelmkeTechnical Writer
After the Retrospective: Heroku Incident #1892Summary of what Heroku learned and shared in this outage retrospective: Playbooks are essential tools for engineers to… Matthew HelmkeTechnical Writer
